| Account Type: | IMAP or POP3 |
| Username: | Your complete email address. Ex: example@giganoc.com |
| Password: | Please call us if you forgot your password. 612-617-0007 |
| Incoming server (IMAP): | mail.giganoc.com |
| Incoming IMAP Port: | 143 |
| Encryption/SSL: | "Auto" or "TLS" or "STARTTLS" |
| Incoming Username: | Your complete email address. Ex: example@giganoc.com |
| Incoming server (POP3): | mail.giganoc.com |
| Incoming POP3 Port: | 110 |
| Encryption/SSL: | "Auto" or "TLS" or "STARTTLS" |
| Incoming Username: | Your complete email address. Ex: example@giganoc.com |
| Outgoing server (SMTP): | mail.giganoc.com |
| Outgoing SMTP Port: | 587 |
| Encryption/SSL: | "Auto" or "STARTTLS" |
| Outgoing Username: | Your complete email address. Ex: example@giganoc.com |
| Outgoing Server Settings Tick the box "My outgoing server requires authentication" Use same login information as incoming mail server |
For more specific directions, please refer to the links below for your email setup.
Setting up your Honeycomb email account in Outlook 2016.
Setting up your Honeycomb email account on an iPhone.
Setting up your Honeycomb email account on an Android Phone.
Setting up your Honeycomb email account in Thunderbird.
Setting up your Honeycomb email account in Windows mail.
Setting up your Honeycomb email account in Apple/Mac Mail.
How do I access the Personal Dashboard for the Honeycomb Spam Filter?
Honeycomb Spam Filtering can be accessed by visiting the following URL:
https://spam.honeycomb.net/.
How can I change my email password?
You can change your password by logging into webmail, clicking on the "Options" menu in the upper right corner, then clicking "Preferences". On the middle of the screen, click on the gray "Change Password" button.
Can I access my email while traveling?
Yes! Our mail system is compatible with any smart phone or computer with internet access. We support all the email protocols, SMTP, POP3, IMAP. You can access your messages from anywhere in the world! You can also check your messages with a web browser via Honeycomb Webmail
Can I set an autoresponder to reply to my messages?
Yes! Easy-peasy instructions for setting up your autoresponder live here on our Customer Support website.
My question isn't listed here!
That's ok! Give us a call at 612-617-0007 or send an email to support@honeycomb.net. We have staff available 24 hours a day, 365 days a year!