Mail Client Configuration
Outlook, Thunderbird, Mail, Android, iPhone
Account Type:IMAP or POP3
Username:Your complete email address.
Ex: example@giganoc.com
Password:Please call us if you forgot your password. 612-617-0007


Incoming server (IMAP):mail.giganoc.com
Incoming IMAP Port:143
Encryption/SSL:"Auto" or "TLS" or "STARTTLS"
Incoming Username:Your complete email address.
Ex: example@giganoc.com


Incoming server (POP3):mail.giganoc.com
Incoming POP3 Port:110
Encryption/SSL:"Auto" or "TLS" or "STARTTLS"
Incoming Username:Your complete email address.
Ex: example@giganoc.com


Outgoing server (SMTP):mail.giganoc.com
Outgoing SMTP Port:587
Encryption/SSL:"Auto" or "STARTTLS"
Outgoing Username:Your complete email address.
Ex: example@giganoc.com
Outgoing Server Settings
Tick the box "My outgoing server requires authentication"
Use same login information as incoming mail server
Frequently Asked Questions

How do I access the Personal Dashboard for the Honeycomb Spam Filter?
Honeycomb Spam Filtering by Edgewave can be accessed by visiting the following URL:
https://edgewave.honeycomb.net/. Use your Honeycomb email address and password to log in.

How can I change my email password?
You can change your password by logging into webmail, clicking on the "Options" menu in the upper right corner, then clicking "Preferences". On the middle of the screen, click on the gray "Change Password" button.

Can I access my email while traveling?
Yes! Our mail system is compatible with any smart phone or computer with internet access. We support all the email protocols, SMTP, POP3, IMAP. You can access your messages from anywhere in the world! You can also check your messages with a web browser via Honeycomb Webmail

Can I set an autoresponder to reply to my messages?
Yes! Our mail system can automatically reply to all your inbound messages while you are away. Please call us or send an email to support and we'll help you set it up.

My question isn't listed here!
That's ok! Give us a call at 612-617-0007 or send an email to support@honeycomb.net. We have staff available 24 hours a day, 365 days a year!